{"id":20951,"date":"2025-02-28T13:36:15","date_gmt":"2025-02-28T12:36:15","guid":{"rendered":"https:\/\/insaver.de\/b2b\/technical-questions\/"},"modified":"2025-05-12T08:32:26","modified_gmt":"2025-05-12T06:32:26","slug":"technical-questions","status":"publish","type":"page","link":"https:\/\/insaver.de\/en\/b2b\/technical-question\/","title":{"rendered":"Technical questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20951\" class=\"elementor elementor-20951 elementor-16690\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f242e94 elementor-section-stretched minn_banner_width hero-area elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f242e94\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;curve&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n    <path class=\"elementor-shape-fill\" d=\"M1000,4.3V0H0v4.3C0.9,23.1,126.7,99.2,500,100S1000,22.7,1000,4.3z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5be91b5\" data-id=\"5be91b5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-d7bb02f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7bb02f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c4510a9\" data-id=\"c4510a9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebef3bf elementor-widget elementor-widget-heading\" data-id=\"ebef3bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e58ff cus-h1 elementor-widget elementor-widget-heading\" data-id=\"d1e58ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-79a7c48\" data-id=\"79a7c48\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2c5b23 elementor-button-warning elementor-align-left cus-dropdown elementor-hidden-desktop elementor-widget elementor-widget-button\" data-id=\"b2c5b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Other topics<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f0d11f4 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"f0d11f4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c93e65b\" data-id=\"c93e65b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7927108 elementor-reverse-mobile faq-heading elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7927108\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-19682d5 background-logo1\" data-id=\"19682d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e757e4a faq_section White_section   faq_blue_section elementor-widget elementor-widget-accordion\" data-id=\"e757e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When will I get the login for online monitoring of my installation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2421\"><p align=\"left\">A few days after installation, you will receive an e-mail from us with more information on how to follow up the installation online.<\/p><p align=\"left\">Do you have a Huawei inverter?<\/p><p align=\"left\">You can track your installation through the Fusionsolar platform. You can do this on your laptop or by downloading the app on your smartphone.<\/p><ul><li><p align=\"left\">Your login is usually the e-mail address known to us.<\/p><\/li><li><p align=\"left\">You will receive the password directly via an e-mail from Fusionsolar.<\/p><\/li><\/ul><p align=\"left\">Do you have a Solis inverter?<\/p><p align=\"left\">You can track your installation on the Solis Cloud platform (https:\/\/www.soliscloud.com\/#\/homepage):<\/p><ul><li><p align=\"left\">Your login is usually the e-mail address known to us.<\/p><\/li><li><p align=\"left\">The password is usually 123456.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2422\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2422\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I track my yields in Fusionsolar?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2422\"><p align=\"left\">Besides production and consumption, Fusionsolar also lets you track your savings or yield in euros.<\/p><p align=\"left\">To do this, you must first set the electricity prices in your account:<\/p><ol><li><p align=\"left\">Log in via your computer or the app.<\/p><\/li><li><p align=\"left\">Select \u2018Installation\u2019 and then \u2018Installation management\u2019.<\/p><\/li><li><p align=\"left\">Click on the pencil under \u2018Actions\u2019.<\/p><\/li><li><p align=\"left\">You will come to a new screen, choose \u2018Set electrical prices\u2019 here.<\/p><\/li><\/ol><ol><li><ol type=\"a\"><li><p align=\"left\">Here you can enter both an input rate and a purchase price. When entering rates, use a comma instead of a full stop.<\/p><\/li><li><p align=\"left\">Under \u2018Import tariff\u2019 you enter the price for the energy you inject into the grid.<\/p><\/li><li><p align=\"left\">Under \u2018Purchase price\u2019 you enter the price for the energy you take from the grid.<\/p><\/li><\/ol><\/li><\/ol><p align=\"left\">These prices vary per supplier and can be found on your invoice. To enter an injection tariff, you need a feed-in contract.<\/p><p align=\"left\">Remember to click \u2018Apply\u2019 after each addition or change. When you are done with the changes, click \u2018Save\u2019.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2423\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2423\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I restore my inverter's connection to the internet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2423\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2423\"><p>Consult our manual for <a href=\"https:\/\/insaver.de\/wp-content\/uploads\/2023\/04\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\">Huawei inverters<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will I get the login for online monitoring of my installation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">A few days after installation, you will receive an e-mail from us with more information on how to follow up the installation online.<\\\/p><p align=\\\"left\\\">Do you have a Huawei inverter?<\\\/p><p align=\\\"left\\\">You can track your installation through the Fusionsolar platform. You can do this on your laptop or by downloading the app on your smartphone.<\\\/p><ul><li><p align=\\\"left\\\">Your login is usually the e-mail address known to us.<\\\/p><\\\/li><li><p align=\\\"left\\\">You will receive the password directly via an e-mail from Fusionsolar.<\\\/p><\\\/li><\\\/ul><p align=\\\"left\\\">Do you have a Solis inverter?<\\\/p><p align=\\\"left\\\">You can track your installation on the Solis Cloud platform (https:\\\/\\\/www.soliscloud.com\\\/#\\\/homepage):<\\\/p><ul><li><p align=\\\"left\\\">Your login is usually the e-mail address known to us.<\\\/p><\\\/li><li><p align=\\\"left\\\">The password is usually 123456.<\\\/p><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How can I track my yields in Fusionsolar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">Besides production and consumption, Fusionsolar also lets you track your savings or yield in euros.<\\\/p><p align=\\\"left\\\">To do this, you must first set the electricity prices in your account:<\\\/p><ol><li><p align=\\\"left\\\">Log in via your computer or the app.<\\\/p><\\\/li><li><p align=\\\"left\\\">Select \\u2018Installation\\u2019 and then \\u2018Installation management\\u2019.<\\\/p><\\\/li><li><p align=\\\"left\\\">Click on the pencil under \\u2018Actions\\u2019.<\\\/p><\\\/li><li><p align=\\\"left\\\">You will come to a new screen, choose \\u2018Set electrical prices\\u2019 here.<\\\/p><\\\/li><\\\/ol><ol><li><ol type=\\\"a\\\"><li><p align=\\\"left\\\">Here you can enter both an input rate and a purchase price. When entering rates, use a comma instead of a full stop.<\\\/p><\\\/li><li><p align=\\\"left\\\">Under \\u2018Import tariff\\u2019 you enter the price for the energy you inject into the grid.<\\\/p><\\\/li><li><p align=\\\"left\\\">Under \\u2018Purchase price\\u2019 you enter the price for the energy you take from the grid.<\\\/p><\\\/li><\\\/ol><\\\/li><\\\/ol><p align=\\\"left\\\">These prices vary per supplier and can be found on your invoice. To enter an injection tariff, you need a feed-in contract.<\\\/p><p align=\\\"left\\\">Remember to click \\u2018Apply\\u2019 after each addition or change. When you are done with the changes, click \\u2018Save\\u2019.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I restore my inverter's connection to the internet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Consult our manual for <a href=\\\"https:\\\/\\\/insaver.de\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\\\">Huawei inverters<\\\/a><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9b5f03f\" data-id=\"9b5f03f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a0e091 elementor-hidden-tablet\" data-id=\"6a0e091\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6391832 mobile-faq-heading  elementor-widget elementor-widget-heading\" data-id=\"6391832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Find answers quickly<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ce20ea elementor-nav-menu__align-start faq-menu faq-menu-blue elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"5ce20ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; 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elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjEzMzIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Find answers quickly<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section 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data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More<br><span class=\"theame_color_b2b\">information<\/span> or<br>need <span class=\"theame_color_b2b\">help<\/span>?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-d8ba912\" data-id=\"d8ba912\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-d56bc7a\" data-id=\"d56bc7a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f09d8df elementor-widget elementor-widget-heading\" data-id=\"f09d8df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Our team is at your service!<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-958b8f6 elementor-widget elementor-widget-text-editor\" data-id=\"958b8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDidn&#8217;t find an answer to your question? Send us a message and we will get back to you as soon as possible! \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-2382068 rounded_border\" data-id=\"2382068\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3136cb0 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3136cb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"29px\" height=\"24px\" viewBox=\"0 0 29 24\"><title>mail-white<\/title><g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g id=\"Card-\/-CTA-\/-FAQ-B2C\" transform=\"translate(-1005.500000, -156.000000)\" fill=\"#FFFFFF\"><g id=\"Group-4\" transform=\"translate(165.000000, 100.000000)\"><g id=\"Group-2\" transform=\"translate(830.000000, 43.000000)\"><g id=\"mail-white\" transform=\"translate(10.500000, 13.000000)\"><path d=\"M29,0 L29,24 L0,24 L0,0 L29,0 Z M26.557,8.645 L14.5111325,15.5956683 L2.442,8.834 L2.44210526,21.2571429 L26.5578947,21.2571429 L26.557,8.645 Z M26.5578947,2.74285714 L2.44210526,2.74285714 L2.442,5.768 L14.4949301,12.5213999 L26.557,5.562 L26.5578947,2.74285714 Z\" id=\"Icon\"><\/path><\/g><\/g><\/g><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Technical questions Other topics When will I get the login for online monitoring of my installation? A few days after installation, you will receive an e-mail from us with more information on how to follow up the installation online. Do you have a Huawei inverter? You can track your installation through the [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":20705,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-20951","page","type-page","status-publish","hentry","page_cat-b2b"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical questions - Insaver<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insaver.de\/en\/b2b\/technical-question\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical questions - Insaver\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions Technical questions Other topics When will I get the login for online monitoring of my installation? 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A few days after installation, you will receive an e-mail from us with more information on how to follow up the installation online. Do you have a Huawei inverter? 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